Thursday, February 28, 2019

Review Bombing: have you been affected?

Review Bombing - Movie review website Rotten Tomatoes is starting to combat “review bombing”. Review bombing is when website users leave negative reviews to influence the financial success of a film. I believe review bombing goes beyond that targeting local businesses like yours where competitors, disgruntled former employees and customers that didn’t get their way leave nasty reviews. Sometimes the beef is made up! For local businesses to combat that I recommend responding in a professional manner that makes it clear that the review might be questionable. Without actually coming out and saying it. And keep fresh reviews coming in! 

Read more here.

912 Consulting LLC 
2907 Leonard Dr, Everett, WA 98201 
(206) 778-6550

Monday, February 25, 2019

Food delivery robots, pizza ATM feed college students' demand for convenience

Robot food delivery on college campuses is no longer the wave of the future. In fact, George Mason University has 25 robots that deliver food and drinks to students on campus. And at University of California Berkeley, Kiwi has an on-campus robot food delivery service.

Tuesday, February 19, 2019

Easy Steps for Keeping Your Doors Open During a Recession

With the recent government shutdown, many businesses are wondering what will be in store for their corporations if a recession were to follow the downfall. Utilizing several business tips collected by experts can help you avoid being apart of an economical decline. Even simple actions such as revamping your menu if you own an eatery can result in a promotional cue that invites a rush of new faces into your restaurant's doors. Be sure to never cut advertising funds though, as this could result in a detrimental decrease in customer generation.

Why Chatbots Could Be The Secret Weapon To Elevate Your Customer Experience

Having the option of your customers contacting you through an email form on your site is a reasonable communication feature, but unfortunately, consumers tend to grow tired of how long it takes for a response. Chat bots provide both the consumer and the webmaster with 24/7 support to any relevant needs. Whether you need support on how to get the service working, or your customer is looking for site assistance, chatbots provide the convenience of constant customer support.

Monday, February 18, 2019

Bizarre Study Finds Pizza Motivates Employees More Than Cash Bonuses

There is nothing better than being appreciated at work. Sure, we all love bonuses or overtime opportunities and even recognition awards, but there has never been more excitement in an office then when your boss brings in a couple of pizza boxes and says, “happy Wednesday, thank you!!”.